What we know now about website design compared to a few years ago, is that more focus is given to user experience not owner experience. Seems obvious, right? Well this is easier said then done. You may say, "of course I care what my targeted audience wants" but your actions say "I'm spending a small fortune on my new brand and web presence, so I'm going to tell them what I want." You certainly have every right to think that, but if you want to achieve both, you're going to have to forget what you think you know about websites and listen to those who do. Users (and agencies like us ;) ).
Would you build a white picket fence around your beautiful new home without knowing the dimensions? Let me answer the question for you – “most likely, no”. You would never cut corners building a home. Having a sound structure that is functional and keeps your family safe is essential, right?
You just bought a parcel of land and are planning to build a brand new home, your dream home. Would you start building this home without an architecture or floor plan? I would hope not. And the same goes for building a website.
Blueprints are to a house, like sitemaps and wireframes are to a website. Information architecture requires a significant amount of hours of research and discovery long before the designer touches the canvas with their interactive tools.