Have you ever wondered what your clients really think about you? If you do not know what your clients are thinking, then you should consider developing a client service program. I am the Director of Client Services at Moiré and here is some insight into our formal client service program. The program is designed to monitor our client relationships to ensure they are strong and successful. Regular communication with and proactively responding to our clients enables our team to develop long-lasting relationships with them, many of whom have been with us from the beginning.